// Copyright (c) 2016, 2018, 2023, Oracle and/or its affiliates.  All rights reserved.
// This software is dual-licensed to you under the Universal Permissive License (UPL) 1.0 as shown at https://oss.oracle.com/licenses/upl or Apache License 2.0 as shown at http://www.apache.org/licenses/LICENSE-2.0. You may choose either license.
// Code generated. DO NOT EDIT.

// Support Management API
//
// Use the Support Management API to manage support requests. For more information, see Getting Help and Contacting Support (https://docs.cloud.oracle.com/iaas/Content/GSG/Tasks/contactingsupport.htm). **Note**: Before you can create service requests with this API, you need to have an Oracle Single Sign On (SSO) account, and you need to register your Customer Support Identifier (CSI) with My Oracle Support.
//

package cims

import (
	"fmt"
	"github.com/oracle/oci-go-sdk/v65/common"
	"strings"
)

// Incident Details of about the incident object.
type Incident struct {

	// Unique identifier for the support ticket.
	Key *string `mandatory:"true" json:"key"`

	// The OCID of the tenancy.
	CompartmentId *string `mandatory:"false" json:"compartmentId"`

	ContactList *ContactList `mandatory:"false" json:"contactList"`

	TenancyInformation *TenancyInformation `mandatory:"false" json:"tenancyInformation"`

	Ticket *Ticket `mandatory:"false" json:"ticket"`

	IncidentType *IncidentType `mandatory:"false" json:"incidentType"`

	// The kind of support ticket, such as a technical support request.
	ProblemType ProblemTypeEnum `mandatory:"false" json:"problemType,omitempty"`

	// The incident referrer. This value is often the URL that the customer used when creating the support ticket.
	Referrer *string `mandatory:"false" json:"referrer"`
}

func (m Incident) String() string {
	return common.PointerString(m)
}

// ValidateEnumValue returns an error when providing an unsupported enum value
// This function is being called during constructing API request process
// Not recommended for calling this function directly
func (m Incident) ValidateEnumValue() (bool, error) {
	errMessage := []string{}

	if _, ok := GetMappingProblemTypeEnum(string(m.ProblemType)); !ok && m.ProblemType != "" {
		errMessage = append(errMessage, fmt.Sprintf("unsupported enum value for ProblemType: %s. Supported values are: %s.", m.ProblemType, strings.Join(GetProblemTypeEnumStringValues(), ",")))
	}
	if len(errMessage) > 0 {
		return true, fmt.Errorf(strings.Join(errMessage, "\n"))
	}
	return false, nil
}
